Finding New Money in Old Places with Lisa Spradley

Dental Podcast

Podcast: Download | Play in new window/mobile device

Running Time: 49:50 min

Reactivating existing patients and following up with them regarding pending treatment is an opportunity for virtually every dental practice. In this Thriving Dentist Show, Gary interviews his friend Lisa Spradley known as the ‘Front Desk Lady’. Lisa has almost 20 years of experience as an administrative team member and office manager and is passionate about helping dental practices follow up with existing patients. In this interview, Gary and Lisa discuss why it’s important to reactivate existing patients, how much time should be spent each week on hygiene reactivation, tips to successfully reactivate hygiene patients and how technology can help you with the hygiene reactivation process. Gary and Lisa also discuss tips to follow up with patients with pending treatment plans and how you can move these patients to accept recommended treatment. You’ll love this interview and Lisa’s passion for helping dental offices thrive today!

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