Comments for Takacs Learning Center

Comment on 4 Best Books to Develop a Thriving Practice by Fred Joyal

Fred Joyal — Thu, 21 Mar 2013 02:42:52 +0000

Thanks for including me, Gary. These are terrific books, and you are the master at applying the knowledge that you gather and getting your dentist clients to change and improve, to their own benefit.
Proud to know you, brother!

Comment on How to Win Friends & Influence People Dental Style by Muna Strasser

Muna Strasser — Fri, 01 Mar 2013 18:42:08 +0000

I love this! It is so true! Last night I was at Eve’s basketball game, and a sweet dental assistant I interviewed a few years ago came up to me and asked if I remembered her- she was coaching the other team. She actually hugged me and started crying when I actually did, and asked me if she could have a job with me someday. It was a good feeling to see her light up like that, over something so minor as recognizing a face and committing a few details to memory. Now ask me what I ate yesterday, and I can’t help you… but that’s probably a good thing! LOL

Comment on Dentistry is Indeed a ‘People Game’ by Gary Takacs

Gary Takacs — Mon, 04 Feb 2013 13:56:23 +0000

Thanks for sharing that wonderful experience, Muna! Dentistry is indeed a ‘People Game’ and the degree the Dentist and Team Members connect with patients can be a huge factor in your success.

Comment on Dentistry is Indeed a ‘People Game’ by Muna Strasser

Muna Strasser — Tue, 22 Jan 2013 15:03:40 +0000

and my role model was a waiter in Italy… every year we would go once to this restaurant on the Appian Way when we lived overseas, and Tonino watched us grow up. I ordered the same thing every time as a kid. To this day all I have to do is walk in and he recognizes me, even when it’s been 5 or 10 years, and there is my favorite wine and pasta without even saying a word beyond exchanging family pleasantries! It’s awesome!!!

Comment on Dentistry is Indeed a ‘People Game’ by Muna Strasser

Muna Strasser — Tue, 22 Jan 2013 15:01:42 +0000

This is so true, although having staff do the same is equally important! I remember a conversation I was having with a patient about what she had done the previous year for Thanksgiving (no rolodex… I store it “up there”). The patient could remember what she had done, so I told her, and filled in what she had prepared- it was interesting so it stuck in my mind… my assistant’s jaw dropped to the floor, and she said “You really need to get a life!” To which I quipped ,”THIS IS my life! I love it!!!” I agree totally- I love feeling welcome and special in others’ businesses!

Comment on Do Something! by Mike Pedersen

Mike Pedersen — Wed, 09 Jan 2013 01:04:02 +0000

Gary,

This is a great reminder for all dental practices to always be taking action. As you say, gaining knowledge is very important, but doing something with that knowledge creates successes.
I’ve always found that when I take myself out of my normal environment, and re-energize with new information, I come back more passionate about what I’m doing.

Mike

Comment on Make 2013 Your Best Year Yet! by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Tue, 08 Jan 2013 15:28:18 +0000

This is really great advice!

I have to say that probably the best marketing tip I got in 2012 from the Thriving Dentist’s Show was #5 to decorate the office with beautiful “After” photos of actual patients from the community. Patients and parents LOVE this, and now everyone wants to be on the wall! Patients also see people they know in the community. Sometimes I tell new exam patients “See, someday you’ll be on the wall, too!” I even had one parent point at the wall and say “I want that one!”

It took me several months to figure out that the beautiful canvases can be very inexpensively made at Costco. We have 3 patient “Walls of Fame”, one in the reception area, one in the Treatment Coordination room, one in the Digital X-ray room.

Thank you for this excellent blog. 2012 was great. 2013 will be even better!

Comment on The Data Never Lie! by Mike

Mike — Fri, 04 Jan 2013 21:33:19 +0000

Gary,

Great reminder to always be reviewing your numbers. If you don’t, you’ll never know if you’re growing, stagnating or declining. I think some dentists are in denial to their current situation, or just don’t see the importance of it. Either way, if you want to have a successful practice you have to have baseline to compare future months to, so don’t delay.

Mike

Comment on The Data Never Lie! by Pamela Waterman

Pamela Waterman — Wed, 19 Dec 2012 15:52:31 +0000

Thanks – we all need this excellent reminder. I feel there aren’t enough hours in the day to try all the new business tactics I have in mind, but it’s time to just start working down the list (and exciting, too). Happy New Year.

Comment on Building Your Practice by Helping Your Patients Achieve Great Health with Dr. Dan Sindelar by Mike

Mike — Thu, 13 Dec 2012 00:30:21 +0000

Gary,

Every podcast I listen to, enlightens me to your passion for helping dental practice thrive and grow. And this one is no different. You deliver content weekly that has huge value…for FREE! Any dentist would be foolish to not plug into the Thriving Dentist on their way to their practice in the morning. Keep up the great work! You are doing an amazing service for the dental community.

Cheers,
Mike

Comment on Is Your Vision Big Enough? by Michael A. Couch

Michael A. Couch — Wed, 12 Dec 2012 19:17:58 +0000

When you get the fundamentals together and you are a true entrepreneur, duplication is the American enterprise way. Looking forward to the TDS #52.

Comment on The Six Most Important Elements of a Digital Marketing Plan with Gary Takacs by Gary Takacs

Gary Takacs — Wed, 14 Nov 2012 14:02:56 +0000

Thanks Al for all of your support……..And thanks for creating our awesome mobile website! We love it and more importantly our patients LOVE our mobile website. Your site has helped us in the ranking process so now more new patients find us and are more likely to make an appointment because the user experience of the mobile site is so positive. Thanks for helping us with this powerful tool!

Comment on The Six Most Important Elements of a Digital Marketing Plan with Gary Takacs by Al Ferretti

Al Ferretti — Fri, 09 Nov 2012 21:02:18 +0000

Gary, your passion for digital marketing is contagious. You deliver tremendous value to help dentists attract new patients in today’s world.

Thank you for allowing me the opportunity to help serve your audience with the benefits of having a “mobile website” and more.

I LOVE the Thriving Dentist Show and highly recommend.

-Al Ferretti

Comment on Confessions of an “Average Dentist” Part 2 by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Thu, 25 Oct 2012 14:11:20 +0000

Fun Show.

Enjoyed the discussion of digital verses regular impressions and discussion of cost analysis since we are all starting to think about whether a switch would be of benefit.

Curious about the “orthodontic check-list!? -from dental school?

Love the learning in the personal office model. What a great idea.

As always, thank you for introducing a new dentist with a unique take on dentistry. I always learn something new from your show!

Comment on Oh….The Places You Will Go by Muna Strasser

Muna Strasser — Wed, 24 Oct 2012 01:58:33 +0000

Lovely how, if nothing else, we meet such unique and interesting people in these locations who make us love what we do even more!

Comment on Preparing for Medical Emergencies by Catharine Goodson, DDS

Catharine Goodson, DDS — Wed, 17 Oct 2012 15:52:55 +0000

If your practice doesn’t “know where to start” to prepare for an unforeseen emergency, please contact me for a complimentary consultation.

Comment on Helping patients overcome their fear – Dr. Silverman by Dr. Ann Marie Gorczyca

Dr. Ann Marie Gorczyca — Wed, 03 Oct 2012 21:52:40 +0000

Great show. I was not aware that people were that afraid of the dentist. On a different topic, could you do a show on oral cancer? Thank you!

Comment on More Great New Patients by Dr. Ann Marie Gorczyca

Dr. Ann Marie Gorczyca — Fri, 21 Sep 2012 17:04:40 +0000

At Gorczyca Orthodontics “We love seeing new patients!” We have to… with must rebuild our practice with the completion of each case! Orthodontics ends, general dentistry doesn’t. Even though 50% or our referrals come from existing patients, we work hard for that other 50%. If you’re an orthodontist, it sure helps to know a little something about marketing! Thank you Gary Takacs and the Takacs Learning Center for everything you have taught us and continue to teach us about marketing!

Comment on How to use Whitening to grow your practice by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Thu, 20 Sep 2012 13:56:24 +0000

Fun show!

Great advice.

It’s the same with orthodontic treatment, as soon as it is done and the teeth look great, patients notice crown margins and stained composites and seek additional restorative treatment.

Thanks again.

Comment on How to Master the Banking Needs of Your Practice by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Thu, 13 Sep 2012 14:43:17 +0000

Interesting Show.
Enjoyed the mature practice comments.
Things certainly have changed from when I opened my practice 16 years ago from scratch.
Would love to talk to you about whether I should buy my own space. Renegotiating my lease right now.
Thanks again!

Comment on How to use digital media to help grow your dental practice by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Fri, 31 Aug 2012 14:24:51 +0000

Interesting show!

Most orthodontic offices have a community bulletin board for their patients- it is that, a bulletin board with little pins! This technology would be a good replacement of that! I would love to see a picture of this. Please post when you have the system installed in your office.

Thanks again for a great show!

Comment on How to use digital media to help grow your dental practice by Mohamad Alamin Hasan

Mohamad Alamin Hasan — Wed, 29 Aug 2012 18:58:02 +0000

I am learning a lot from you Gary,
Thanks a lot

Comment on The Power of a Smile by Jason Ault

Jason Ault — Wed, 29 Aug 2012 18:21:41 +0000

Great post Gary!

Comment on The Power of a Smile by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Wed, 29 Aug 2012 13:54:48 +0000

Wonderful post. Thank you!

Comment on Providing Great Dentistry, with Imtiaz Manji: CEO of Spear Education & The Scottsdale Center for Dentistry by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Thu, 09 Aug 2012 14:45:26 +0000

Great Show!

Comment on The Keys to a THRIVING Practice in 2012 with Paul Nielson DDS by Dr. Ann Marie Gorczyca

Dr. Ann Marie Gorczyca — Fri, 03 Aug 2012 22:14:40 +0000

Great show!
What a wonderful doctor and office! I’m so happy for both of you. I loved hearing about Dr. Neilsen’s background and especially that he has taken an occlusion course with Dr. Kois.
‘Loved the ‘No drama zone” rule. We call it “Leave your problems at home”. I do think that 360 reviews are better than one direction reviews and that open communication is of extreme importance in teamwork. I’d be happy to send you a copy of this type of review if you’d like. You might also enjoy this excellent book: Bad Apples by Sember and Sember. It really helped me a lot.
So great that you have a good relationship with and value orthodontists and pediatric dentists.
‘Loved the special phone idea. I do have a new idea for you regarding direct mail. I’ve done the mailing twice in 2012 with Afforable Image that Mr. Takacs recommended and it is good but I have had a more successful ROI with another company that I could share with you.
‘Love the Can Do attitude.
Congratulations to both of you. Your show reminded me why overall I have enjoyed The Thriving Dentist Show so much.
Thanks again for all that you have done.

Comment on TDS005 : Converting New Patients into Patients for Life by Yen

Yen — Thu, 26 Jul 2012 13:59:36 +0000

I am a general Dentist. Nearly half of the pineatts that come to my office do not have dental insurance.This does not prevent them from coming and receiving the same excellent care.The only thing insurance does for you is either cover a portion of your bill, or in some cases negotiate a volume discount with the dentist.Any dentist will be happy to see someone without insurance, and in fact most of them prefer to deal directly with the individual and not with third party payments.

Comment on Creating Champions in Your Practice by Rohit

Rohit — Thu, 26 Jul 2012 13:13:18 +0000

Please don’t get me wrong, some teeth can be saved, it depends on how bad they are utanreednh the bridges crowns. Have this determined by a quality dentist who truly cares about your oral health. I was unfortunate to have found a dentist in suburban Boston who claimed to have examined everything, but when his work fell to pieces in 6-12 months, and the onset of pain I asked him to address got worse as months went by, I realized I got scammed. Bottom line RINSE FLOSS!

Comment on Keeping Your Hygiene Appointments Filled by Edcarlos

Edcarlos — Thu, 26 Jul 2012 12:45:14 +0000

I agree with Sandie, (some) men tend to brush their teeth way too hard, and too quickly, more-so than women. There are plntey of women who do this too though. Women are often more concerned with cosmetic dentistry, and tend to inquire more about bleaching, veneers, and so on. Also, I heard that statistically men get slightly more periodontal disease (they do seem to smoke more, and use considerably more chewing tobacco) and women are suppose to be slightly more caries-prone but I don’t know if this is true. The smokeless tobacco is certainly more male-oriented, although just the other day I had not one but two female patients in a row who were chewing tobacco, and chewing a lot! They were not at all the type of people I would think would chew; very interesting. I advised them of course anyway, interesting topic.

Comment on Five Strategies to Thrive in a Soft Economy by Parteek

Parteek — Thu, 26 Jul 2012 12:10:36 +0000

This is a smart man. Unfortunately, while dental hegiynists might be all ears, I’m sure he has a harder time delivering this message to dentists!This is why I love being a self initiating dental hygienist, with my own clinic, and controlling my own time schedule. My clients are so receptive to the client centered care model! And it is a win-win-win- dentists still get restorative referral, client gets optimal dental hygiene care, and I love doing what Im doing.

Comment on Mouth Guard Details by Mejores

Mejores — Thu, 26 Jul 2012 11:45:48 +0000

I definitely supoprt wearing a mouth guard. I have seen patients who have broken their front teeth from contact sports and didn’t have a mouth guard on. Had they have worn one this could have been prevented. I aslo recommened night guards for patients who grind their teeth at night, as this can be just as harmful causing jaw aches, sensitivity, and grinding the enamel of their teeth away.

Comment on “Live, Love, Laugh, Leave a Legacy” -Stephen R. Covey by Michael Couch

Michael Couch — Fri, 20 Jul 2012 16:46:22 +0000

Heartfelt, great post, Gary. Like you, Stephen Covey’s work has been a life changer for me. I strive to live the habits each and every day. Thanks for posting this.

Comment on Keeping Your Hygiene Appointments Filled by David Moffet

David Moffet — Wed, 11 Jul 2012 00:23:21 +0000

Hi Gary…could not agree with you more….if our patients don’t value what we do for them in hygiene, it is because we have failed those patients. We need to look at why our patients return, especially those people who we think are “different”, and whatever we are doing for them, is what we should be doing for every patient. It’s simple…find out what works, and WORK IT MORE!!

Comment on Things That Are Measured, Improve! by Dr. Ann Marie Gorczyca

Dr. Ann Marie Gorczyca — Mon, 25 Jun 2012 18:58:27 +0000

Do you have additional metrics for orthodontic practices? If so, I would be interested in seeing those as well.

Thank you so much!

Comment on Heartwarming! by Gary Takacs

Gary Takacs — Thu, 21 Jun 2012 03:05:41 +0000

Thanks for commenting Drs. Gorczyca and Green! Kindness and smiles indeed can soften a harsh world!

Comment on Heartwarming! by Dr Nikki Green

Dr Nikki Green — Thu, 21 Jun 2012 00:19:22 +0000

Thanks Gary for sharing such a wonderful story. Here’s to not only wishing to build a team of Suzie’s but maybe more importantly being more of a Suzie myself everyday. This reminds me of my new favorite saying…”Smile at a stranger, you just might change their life. “. It’s amazing how far kindness goes!

Comment on Heartwarming! by Dr. Ann Marie Gorczyca

Dr. Ann Marie Gorczyca — Thu, 21 Jun 2012 00:09:11 +0000

What a wonderful story. Thank you for sharing this with us.

Comment on Heartwarming! by Gary Takacs

Gary Takacs — Tue, 19 Jun 2012 15:00:20 +0000

Thanks for commenting, Sheri! Your Mom is such a wonderful example in both her work life and her home life! How fortunate you are to have a mentor like your Mom!

Comment on Mouth Guard Details by Gary Takacs

Gary Takacs — Mon, 18 Jun 2012 21:23:44 +0000

Vanessa,
Thanks for your questions! If you make the dual layer mouth guards like we do you will need a more powerful suction machine. There are a couple that I would recommend. One is called the Ministar by Great Lakes orthodontics. Another is called a Drufomat Machine made by a German manufacturer. We use the Ministar in my office, but I visited a client of mine last week who uses the Drufomat and it is really an awesome machine.

We have found the Pro-Form materials to be the best. The base layer is in the school colors and then the second layer is clear. They really look great!

Feel welcome to email me if you have any other questions gary@takacslearningcenter.com

Gary

Comment on Heartwarming! by Sheri Herbert

Sheri Herbert — Mon, 18 Jun 2012 21:03:28 +0000

Suzie is my mom so I have to comment
This is such a great article, it pays tribute to who my mom is every moment of everyday! She has always been more than willing to do whatever she can to help others, at work and outside of work. She inspires me daily to be the best I can be not only by being true to myself but to others as well. People like my mom put off a certain glow that attracts everyone and can’t help but make you smile! I love you mom, Thank you for being such a great example for me and my family!

Comment on Mouth Guard Details by Vanessa Garcia

Vanessa Garcia — Mon, 18 Jun 2012 20:48:52 +0000

Hello,

Our office is definitively interested in doing the mouth guards for our local high school football team. I just had a couple of questions:

1. Do we need to purchase the machine to articulate the mouth guards? If so where do we purchase it?

2. Do we need to purchase the material from Pro-Form? Or is there another source we can use?

Thank you so much for all your help.

Best,
Vanessa
(949) 922-4192

Comment on TDS022 – James Goolnik, the Blueprint to Create Both a Successful Life and Dental Practice by Gary Takacs

Gary Takacs — Tue, 12 Jun 2012 04:27:58 +0000

Thanks Mark…..I like your economy of words!!

Comment on Heartwarming! by Sue McCutcheon

Sue McCutcheon — Fri, 08 Jun 2012 10:15:18 +0000

Dear Mr. Tackacs,
I did my homework as you instructed. Thank you for your kind words and encouragement. I have enjoyed your semiar and study group. I look forward to working with you in the near future. God Bless

Comment on Heartwarming! by Muna Strasser

Muna Strasser — Thu, 07 Jun 2012 23:04:46 +0000

THAT is truly awesome!!!!!!!! I can’t wait for you to meet my Suzie- her name is Stacy!!! I love this story. WTG Suzie!!!!!! That’s what it’s all about!

Comment on Heartwarming! by Betty Hayden

Betty Hayden — Thu, 07 Jun 2012 21:20:45 +0000

What a beautiful story and a wonderful reminder as to the impact that genuine kindness can have on the people we meet every day. Suzie sets a fine example for us all to follow.

Comment on Heartwarming! by Stephanie Swartz

Stephanie Swartz — Thu, 07 Jun 2012 19:07:08 +0000

Nice Story!!!

Comment on TDS025 – (part 3) 4 things dentists need to know to thrive – Dr. Howard Farran – DentalTown.com by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Thu, 07 Jun 2012 13:25:55 +0000

Bravo Gary and Dr. Farran. Well said.

Loved the transparency of sharing goals and numbers.
Loved tracking, tacking, tracking.
Loved measuring, identifying, and putting forward your “A players”.
Loved “no sick days’. Absolutely true.

Excellent show. It was a pleasure to listen to. Thanks again.

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by jerry zanni

jerry zanni — Wed, 30 May 2012 19:22:24 +0000

Greta blog. How can I view the total interview?

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by Amy Norman

Amy Norman — Wed, 30 May 2012 00:08:47 +0000

What a wonderful well-written post and blog. Congratulations.
With Smiles,
Amy Norman

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by Nagib Bahri, DDS, MAGD

Nagib Bahri, DDS, MAGD — Tue, 29 May 2012 21:59:43 +0000

Dear Gary,
Marketing is a very challenging task for 99% of dentists. It is impossible to know what will work and what won’t. It can get very expensive, and is definitely time-consuming to design attractive ads that will attract patients.
Most ads also are offering discounts and freebies, and it’s practically impossible to distinguish your practice from any other as everybody claims they are the best, have a modern office, are gentle, …
Having said all that, I still strongly disagree with becoming an In-NETWORK provider for any plan. The discounts are anywhere from 25% to 50% off of UCR; and that is just WAY TOO MUCH to pay for “marketing”.
When I bought my dental practice about 17 years ago, I signed up for 22 insurance plans and became a “preferred provider”. A couple of years into it, and getting my blood boiling and my blood pressure shooting up every time I got an EOB back from the insurance companies, I cancelled ALL my contracts with ALL these companies except Delta Premier (not DPO).
I never looked behind! It was the best business decision I ever made. The few patients that I lost were the most difficult to work with anyway, and the most cost-conscious. I more than I made up for it by working much less on less patients, but getting paid my fair fee for the quality dentistry I wanted to provide.
My practice is a bit slower now with the challenging economy. I do not let this get to me. I try to organize my internal systems to improve case acceptance, financial agreements…
It is my firm belief that dentists who sign limiting contracts are handing control of their businesses and their lives to a third party that clearly does not care about them (Jim Dwyer’s comments are the proof).
With good customer service, good business practices, and a solid management system, dentists can run profitable practices that are a joy to work in!
Thank you.

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by Tess Mandapat

Tess Mandapat — Tue, 29 May 2012 16:42:41 +0000

I am one of the few that went off the ppo. This means my ppo patients that stayed have some out of pocket using the premier fees.
As a premier provider I get an extra $6 for the exam, 4bws and prophy!
Whoopie!

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by Gary Takacs

Gary Takacs — Fri, 25 May 2012 01:20:44 +0000

Thank you all for the comments! I’d like to reply to each of you.

Andy Traub, Jim Dwyer could use some media training!

As a reply to Michael Colleran, it is not an accepted accounting practice to charge your insurance adjustments as a marketing expense. However I suggest that you look at these adjustments as a marketing expenses since that is indeed what they are! My suggestion is more strategic than literal.

Livvie Mathews, THANK YOU for your passion and your insights! You are right on.

Thanks Fred! You have been an incredible mentor.

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by Fred Joyal

Fred Joyal — Thu, 24 May 2012 22:27:47 +0000

You have the best strategy right there, Gary. The only way to come out ahead is running a smart practice and taking great care of your patients. (plus some good marketing!). Like you’ve been helping docs do for 25+ years. Keep it up, my friend!

Comment on TDS019 : Mastering Dental Marketing in 2012 by Rohn

Rohn — Thu, 24 May 2012 20:59:22 +0000

I just listened to you for the first time. I have to say, I like the advice you give, the personality of the advice and the substance of it. I can say, I have been doing evening Care Calls for years now, and it’s true! -people love the calls in the evening. The least expensive form, and most effective form of marketing I have ever used is those evening care calls. It also gives you an opportunity to develop the relationship with the patient more, making a more emotional connection that makes it better in the future if treatment doesn’t go quite like you had planned. Another thing that works REALLY good, is new patient calls in the evening following their first appointment, to welcome them to the practice. Scores big! I look forward to more of your shows.

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by Livvie Matthews

Livvie Matthews — Thu, 24 May 2012 19:10:29 +0000

Gary, this subject is one that burns me up! I’m not coming from a dentist’s point of view, but a dental business office professional of 30+ years and who’s seen a TON of changes in insurance over that time.

I’ve worked for general practices who accepted assignment of benefits (not in-network), worked a few years for a fee for service and no insurance was accepted…filed but payment went to patients. Worked an even short period for one in-network dentist….it was the pits..and I’m not talking occlusal!

This video on Delta cutting dental premiums by 15%. Question: When was the last time you were able to call your homeowners or auto insurance and TELL them the insurance company is to CHARGE you 15% LESS than your 2012 premiums for 2013!!!???

But yet Insurance companies can tell a Dentist what the dentist can charge for his services! And Now….this Delta official is not only going to tell Dentists what your fees can be, he’s going to tell Dentists how much you should work??!! Oh P-lease….

Insurance companies have a right to say what they will PAY on services, but they should not have the right to tell you what you can CHARGE for your services! But when you go ‘in-network’, that’s what you give insurance companies permission to do…that’s managed care. THEY ‘manage’ your fees!

Managed care in dentistry will become as horrible as managed care in medical if it’s not stopped.

Employers are also at fault for choosing Delta as their company carrier…this choice is made because Delta makes the EMPLOYERS side very beneficial…but cuts the throats of the companies EMPOLYEES who may have to pay full fees out of pocket because so few dentists may be ‘in-network’ Delta providers in some areas or cuts the fees it will pay dentists until there’s almost no quality of dentistry.

Patients have to be herded through like cattle to make up the difference that’s written off.
**NOTE: I’m not saying in network providers don’t practice quality dental care, that is NOT what I’m saying. But I’m saying ‘in-network’ providers have to make up the write-off difference somewhere and time is money.

Accepting assignment of benefits and patients being responsible for unpaid balances not paid by insurance is one thing. You are helping the patient (they aren’t having to pay in full at time of serive),You are still in control of your fees, and the insurance company is not telling you what you can do and can’t do!

But to become an “in-network” provider and accepting insurance companies dictation of fees is one of the worst things a dentist can do for his practice and for the dental profession.

New dentists see this is a quick jumpstart to getting a new practice started. “I’ll go in-network’ and after I become established, I’ll just get ‘out of network’.” Not…

Insurance companies KNOW if they can get you ‘in-network’ the chances of your practice going ‘out of network’ is slim to none! Why? Because your practice is now ‘established’ with ‘IN-network’ patients …most of whom will leave if you go out of network. Gotcha!

After years and years or working Insurance Aging Reports week in and week out, Filing and Refiling claims, Calling insurance companies and being on hold, finally getting through, going round and round with an insurance rep who knows absolutely nothing about dentistry, and hearing all their excuses, fighting to get insurance payments for procedures the doctor and assistant (sometime hygienist) worked hard to complete… I can tell you for a fact:

1) Dentists have no clue how hard insurance companies work to NOT pay the claims the practice is entitled to…whether IN network or Out of network!! (Not to mention the amount of time and salary dentists pay the front desk or insurance coordinator to chase this down…or worse still…claims with money due the practice that are outstanding)
2) Insurance companies are NOT in the business of PAYING insurance claims. They are in the business of MAKING MONEY…and insurance companies make money by NOT paying claims.

In answer to the title of the post: Is It Wise To Accept PPO Plans…. Only If you stay an OUT of network provider (accept PPO insurance plans assignment of benefit/payments, patients responsible for portion/balance not paid by insurance –but NOT become an IN-network provider – have to write – off fee portion not covered) …by all means I encourage you to do so!

I know this has been a lengthy post and may not be approved for view…but thanks for letting me vent, Gary!

Livvie Matthews
Business Office/Front Desk and Social Media Consultant With Speciality in Dentistry
http://www.SimpleSocialMedia.tv

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by Michael Colleran

Michael Colleran — Thu, 24 May 2012 18:48:06 +0000

Great blog! Love your thoughts on getting WDS out of practices.

Do you happen to know if that is a legal accounting maneuver?

Comment on Message to Jim Dwyer, CEO of WDS: Open Mouth, Insert Foot! by Andy Traub

Andy Traub — Thu, 24 May 2012 16:23:34 +0000

That’s the worst apology I’ve ever heard. That guy needs to remember that he was RECORDED. What a dummy.

Comment on TDS022 – James Goolnik, the Blueprint to Create Both a Successful Life and Dental Practice by Mark

Mark — Thu, 24 May 2012 11:31:58 +0000

One word… “AWESOME.”

Comment on TDS009 : How to grow your influence with special guest Randy Alvarez by Dr. Julia L. Jackson

Dr. Julia L. Jackson — Sun, 20 May 2012 23:27:04 +0000

I would like to be on the wellness hour.
Please contact me at any time.

Check out this video on YouTube:

http://www.youtube.com/watch?v=TPquFI6uevM&feature=youtube_gdata_player

Julia L. Jackson DMD,LLC
Oral and Maxillofacial Surgery
900 E Wadsworth Ave.
Philadelphia PA 19150
215-247- 6962
Extractionjackson.com

Comment on TDS021 : Linda Miles A Lifetime of Service Helping Dentists Succeed! by Gary Takacs

Gary Takacs — Thu, 10 May 2012 04:55:55 +0000

Thanks Dr. Gorczyca! Linda is an absolute treasure! She has been a wonderful friend and mentor for a long time and it was such a treat to have her as a guest on the show. If you ever get the opportunity to hear her present a course you will be thrilled with the knowledge you and your team members will gain.

Comment on TDS021 : Linda Miles A Lifetime of Service Helping Dentists Succeed! by Dr. Ann Marie Gorczyca

Dr. Ann Marie Gorczyca — Wed, 09 May 2012 20:45:34 +0000

What a sweet lady!
I liked the advice “Don’t expect someone to read your mind” and “School is never out for the pro”.
So nice to hear the voice of Linda Miles! Thank you.

Comment on TDS020 : “It’s What You Learn After You Know It All That Counts” by Mike Shoun

Mike Shoun — Wed, 09 May 2012 20:04:37 +0000

Thank You Dr Gorczyca. It is a pleasure working with you too. We love helping our clients grow and see their best months ever in these trying economic times!

Comment on TDS020 : “It’s What You Learn After You Know It All That Counts” by Gary Takacs

Gary Takacs — Wed, 09 May 2012 13:19:00 +0000

Dr. Gorczyca, Thanks for your comments. We too are thrilled with Affordable Image. Mike is a true professional and he has a team committed to serving their clients.

Comment on TDS010 : Mastering Mobile with Al Ferretti of MakingMobi.com by Trey

Trey — Mon, 07 May 2012 08:48:06 +0000

Thanks Dr. Gorczyca! Mobile marketing is such an imopatrnt subject because now more web searches originate from a mobile device than a computer or laptop. Al is a real authority on this subject and I was thrilled to get him on the Show!

Comment on Do More Whitening! by Daus

Daus — Mon, 07 May 2012 07:11:35 +0000

They all make claims of how blinrialt the products are, but it is all a waste of money of you teeth have a original shade that will not whiten however much money you invest.The danger is with surface damage and long term sensitivity (for the rest of your life!) with any product and although they set a standard strength you will have no idea whether it will cause you damage until it is too late.Not sure how a whitening product can reduce other oral problems either, best ask your own dentist that question when you ask him whether your teeth will whiten in the first place.

Comment on A Powerful Comprehensive Marketing Plan by Deisy

Deisy — Sat, 05 May 2012 18:54:57 +0000

Excellent Show. Gary Takacs is an excellent presnsfiooal speaker with incredible enthusiasm and practical insight. He is extremely articulate and knowledgeable and always a pleasure to listen to. I love the story of Life Smiles. It is a conservative story of a humble, well thought out start followed by hard work and success. That is greatly repected and appreciated. Gary Takacs as a dental coach owns his own dental practice. This is very important. Otherwise, advice is theoritical. Unfortunately, the orthodontic profession is filled with coaches who are former orthodontic assistants who offer entertaining Cinerella-isms about practice management without any business experience or education whatsoever. In my 21 years of orthodontic practice, I have heard every orthodontic coach speak numerous times. I truly beleive that the orthodontic profession does not have any coach as good as Gary Takacs. What I respect about Gary Takacs most is his great attitude, love of learning, experience, and the fact that he has read over 500 hundred business books! I also feel that he has good life values and noble goals. I like honesty about the recession. The recession is real. It is not business as usual or as it has been in the good days of the early 2000 s. Any coach who gives advice and does not acknowledge the recession is out of touch. Gary Takacs has managed to successfully manage the wave of the recession and that is impressive. I like the fact that Gary Takacs has a conservative, successful boutique practice of 6 team members, one doctor, working 4 days a week with a 50% overhead. Gorczyca Orthodontics has 5 team members, one doctor, 48% overhead working 3 days a week. Yet, in the orthodontic profession and probably in the dental profession, a lot of coaches are proud to show these gigantic factory offices with huge teams and in the end, the overhead is 85%! What’s the point? I like that fact that Gary Takacs in a clear way makes profitablity a goal and key success indicator. The 6 goals are excellent. I agree 100% that a high performance team that you truly love is #1 because without that, everything else is more difficult or impossible to acheive. TGIM is a great attitude and a great way to start the week. Incorporating whitening TODAY and making it a core element is great advice. We have done this in our orthodontic practice per the advice of Gary Takacs and I hope this is something that I will be able to help general dentists continue with in my community. Dentistry is a team sport. In our orthodontic practice, everytime we start a new case we high five and say Score! Teamwork is hard work. It takes a lot of leadership skill and often courage. In our orthodontic practice, we literally followed the book The 5 Dysfunctions of a Team every excercise, every scenerio like a play book. Like magic, it weeded out voluntarily the unengaged . We also greatly appreciate the advice of Coach K and his writings and follow that. I’m happy to report my team is A to A+. It has taken a lot of hard work to get to this point. I’m very interested to hear the next show on this topic!Gary Takacs is the real deal when it comes to dental practice management. He is the best coach I’ve heard the in dental industry. Best wishes for a ROCKIN 2012!

Comment on TDS020 : “It’s What You Learn After You Know It All That Counts” by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Thu, 03 May 2012 14:00:44 +0000

Great show!
Tangeable print IS powerful.
Direct mail also gives the specialist, such as an orthodontist, the opportunity to refer new patients to the general dentist.
Marketing is a political campaign. I couldn’t agree more.
We’re so happy with affordableimagedental.com. The design, customer service, and pricing are all much better than that of the last direct mail company our office worked with. We just got our first new affordableimage patient yesterday from our very first mailing with affordableimage which went out this week. We learned about affordableimagedental from the February 10th Thriving Dentist Show! Thank you!

Comment on TDS019 : Mastering Dental Marketing in 2012 by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Fri, 27 Apr 2012 13:01:16 +0000

Great show!

I love your choice of the word “discipline” when it comes to Dr. care calls- that’s what it is. Also great that you emphasize “listening to the patient”.

Thank you for sharing marketing ideas. It is always a pleasure to hear your recommendations and your show.

Comment on TDS017 : 4 Things Dentists need to do now to thrive – Dr. Howard Farran of DentalTown.com by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Thu, 12 Apr 2012 14:21:21 +0000

Right on, Dr. Farran! I think Dr. Farran is deserving of 3 shows! A+++ Wow! I appreciate so much Dr. Farran’s frankness and truth of conversation. I loved everything he had to say and agree 100%. It was so good to hear it!
Two thoughts:
In this new economic reality, I would base pay increases on collections rather than production and use production as a forecast indicator. This would be truly “watching the money” and a little less risky.
I got a kick out of Dr. Farran’s comment about “Drama Queens”. Putting up with this “spoiled child” behavior may be more prevalent with male doctors. This actually is one of 17 documented “Bad Apple” workplace behaviors referred to as “Our Lady of Perpetual Crisis”. It may not be changeable so it needs to recognized and eliminated very quickly.
‘Looking forward to the next show! Thank you for this incredible episode! It is my new favorite!!!

Comment on Case Presentation via the P.A.S.T.I. Method by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Wed, 11 Apr 2012 13:57:22 +0000

Thank you for this blog. Wonderful topic.

We are so fortunate in dentistry to be able to meet new people each day and help them with their dental needs.

Comment on TDS011 : Creating a great first experience for your patients by Thomas Kachorek

Thomas Kachorek — Sat, 31 Mar 2012 01:35:05 +0000

The staff and I are going to work on this. It’s something I’ve been wanting to do for a long time. (The new patient experience on first visit) Now I have a guide on how to do it. Thank you soooo much!

Comment on If You Must Speak, Ask Questions! by Gary Takacs

Gary Takacs — Wed, 28 Mar 2012 12:43:41 +0000

Thanks Dr. Gorczyca! I like the way your last question provides direction to the patient. Framing it as an annual budget is another great way to gain case acceptance in these larger cases. The annual investment breaks it down into more manageable numbers for the patients. Thanks for your comments!

Comment on If You Must Speak, Ask Questions! by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Wed, 28 Mar 2012 03:02:17 +0000

We have found with comprehensive interdisciplianry treatment and a comprehensive treatment plan that may cost $40,000, telling the patient that it is best to do things right and that there is no rush is comforting. They have the rest of their life to complete their ideal care but they need to get started soon.

Then we break it down to how much the patient can afford per year. Maybe the total treatment will take 7 years. That’s O.K.

I have found that by doing this and leading the patient through the steps of the treatment plan there is a very high case acceptance rate. Final question: “Would you like to get started on Thursday at 2:00 p.m.?”

Thanks for another great article!

Comment on It’s Showtime! by Dana Watson, All About Smiles Family Dental, Practice Adminstrator

Dana Watson, All About Smiles Family Dental, Practice Adminstrator — Wed, 21 Mar 2012 21:15:44 +0000

Excellent! This would make a great training video… … hint, hint .

Comment on It’s Showtime! by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Wed, 21 Mar 2012 14:11:12 +0000

Bravo! I couldn’t agree more. We will all review this article together today with the entire team and I think I’ll give each of us a small mirror just to drive the point home! Patients first. It’s showtime! Thank you once again.

Comment on TDS013 : Your spit is awesome! by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Thu, 15 Mar 2012 13:57:12 +0000

Great show!
Thank you so much.

Comment on The Five Most Important Lessons I’ve Learned Since Owning a Dental Practice by Gary Takacs

Gary Takacs — Thu, 15 Mar 2012 00:21:59 +0000

Dr. Gorczyca, you are so right! Dr. Nielson and I learn many things every day, but these five lessons were most notable. Thanks for commenting!

Comment on The Five Most Important Lessons I’ve Learned Since Owning a Dental Practice by Bradley G. Shern

Bradley G. Shern — Wed, 14 Mar 2012 17:03:20 +0000

Good advice but hard to do. Hire slowly – fire quickly is great advice. Dropping the PPO is suicide and the insurance companies know it. I’ve seen many practices try this and almost go bankrupt – they cave in and go back on the plans to get patients back. I live in Washington State and dealing with insurance is not a level playing field. I would be very careful advising dentists to drop insurance – I have yet to see this work – and when it does there is very little competition in the area or the dentist has positioned themselves into a specialized niche. WDS will send letters to all your patients telling them to go somewhere else if you drop them – loyality only goes so far and people will leave you for $20 if they can get a better deal – even if you have done all the relationship buliding/marketing you can possibly think of. As far as raising fees – all that does is piss off cash paying patients and penalize them. WDS reduced our fees by 15% and there is nothing we can do about it. It’s all coming down to getting in more patients, keeping double hygiene going and doing more with less.

Comment on The Five Most Important Lessons I’ve Learned Since Owning a Dental Practice by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Wed, 14 Mar 2012 04:27:44 +0000

Bravo! I couldn’t agree more.
Assembling a winning team is key and makes all the difference.
Thank you!

Comment on Why Every Practice Needs a YouTube Channel by Ron Barnett

Ron Barnett — Tue, 13 Mar 2012 21:05:42 +0000

Nice suggestions Gary. I have just begun using video email in following with prospective clients for my services at http://www.docpay.com and it’s working well. I use a free service that provides a method for sharing video that is even simpler than uploading to YouTube and linking to the video. I have been thinking that this is something that could greatly benefit dentists as well. Your list serves as a good starting point for dentists wanting to do that. If you want to check out the free video email see iFree Vmail at iWowWe.com

Comment on Why Every Practice Needs a YouTube Channel by Gary Takacs

Gary Takacs — Tue, 13 Mar 2012 15:04:37 +0000

Patricia, consider YouTube as another component in your marketing arsenal. The fact that YouTube is the 2nd largest search engine will help you rise in the Search Engine Optimization rankings and video really is a very compelling way to tell a story. Thanks for following!

Comment on Why Every Practice Needs a YouTube Channel by Patricia McGarry DDS

Patricia McGarry DDS — Fri, 09 Mar 2012 17:54:06 +0000

Great ideas Gary- I haven’t even thought of these potential marketing options- Thanks for the information!

Comment on Signs of Increased Patient Interest in Ideal Dentistry by Janine Harris

Janine Harris — Thu, 08 Mar 2012 01:10:00 +0000

Thank you for the post. I listened to the interview and found Dr. Brady’s listening approach to creating patient interest to be authentic and applicable to many types of service providers.

Comment on Signs of Increased Patient Interest in Ideal Dentistry by Gary Takacs

Gary Takacs — Wed, 07 Mar 2012 04:28:31 +0000

Thanks Dr. Gorczyca! Cool to see more adults accepting ideal comprehensive care. You are so right about the key to acceptance lies in presenting in the first place!

Comment on Signs of Increased Patient Interest in Ideal Dentistry by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Wed, 07 Mar 2012 03:18:02 +0000

Great commentary. I agree with you. I think the economy is on an upturn. Adults accepting comprehensive interdiciplinary treatment up. If you don’t present it, they can’t accept it! Thanks for your positive outlook!

Comment on TDS010 : Mastering Mobile with Al Ferretti of MakingMobi.com by Al Ferretti

Al Ferretti — Sat, 03 Mar 2012 18:28:31 +0000

Thanks for having me as a guest on the Thriving Dentist Show Gary.
It was a lot of fun.

I am happy to answer all of the questions that your clients, subscribers, visitors or guests may have…

Thanks again Gary,

-Al Ferretti
763.438.1162
PS To take advantage of a Mobile Friendly Website for your dental practice please visit http://makingmobi.com/gary
to receive a very special discount offer through Gary Takacs.

Comment on Tips to Reduce Hygiene Cancellations & No-Shows by Dr. Ann Marie Gorczyca

Dr. Ann Marie Gorczyca — Fri, 02 Mar 2012 22:07:26 +0000

Great article. We are an orthodontic office. Years ago we had no shows. We started charging $35 for a missed appointment and the missed appointments ended. Being located near a high school and having students walk over on their own, if we didn’t charge a missed appointment fee kids would end up with their friends at Burger King! We tell new patients up front at the initial consultation that their is a missed appointment fee and it is also in the contract. We usually don’t charge the first time, so we get to be good guys. This has worked well and no one has complained about it. We also have a 48hr reminder call with confirmation. Charging for missed appointments and keeping no shows low makes us be able to afford our “pixie dust!” Thank you for the article!

Comment on Is Customer Service Dead? by Joe Bulger

Joe Bulger — Tue, 28 Feb 2012 01:28:21 +0000

Well said Mary Beth! I confess we’ve let patients slip into phone tree hell as of late. Working at developing our concierge call center. Your post will be so helpful!

Joe

Comment on Is Customer Service Dead? by Lisa Weber

Lisa Weber — Tue, 28 Feb 2012 01:07:20 +0000

Fantastic information and I can say with great confidence that Mary Beth absolutely “gets” what is necessary to truly welcome your new patients or existing patients into the practice through exceptional telephone contact. Having spoken with her before on behalf of a doctor, I was so impressed with her passion for supporting teams and representing the doctors she works with. A combination of real financial smarts, a warm and authentic approach to patient communication and a stubborn tenacity when dealing with insurance aging reports….Great guest blog Gary! Thank you.

Comment on Is Customer Service Dead? by Dee DeTarsio

Dee DeTarsio — Tue, 28 Feb 2012 00:58:41 +0000

Great post and reminder about how we all want to be treated–customer service TLC crosses all businesses and is especially important in the health care field! (Do not even get me started on my ill-fated phone call to the cable company today…grrr…)

Comment on Is Customer Service Dead? by Patricia McGarry DDS

Patricia McGarry DDS — Tue, 28 Feb 2012 00:38:30 +0000

This is so true – We have the staff manning the phones on Fridays (our day off ) and there is a lot of business out there to be done- Think beyond the box Doctors we aren’t in Kansas anymore in our dental offices

Comment on The Most Important Tip In Setting Your Fees by Gary Takacs

Gary Takacs — Sat, 25 Feb 2012 23:46:17 +0000

Bruce, Thanks for commenting. To fully answer your questions will require more space than I have here in the comments, but I’ll hit some important points. First of all, a dentist cannot successfully raise fees unless many, many details are in place! The most important detail is to have the full, unwavering support of each and every one of your team members. Patients will ask and complain about your fees (incidentally, they will complain regardless of where they are set!). Expect this. If your team members cannot provide your patients with a strong, simple message why they should receive dental care in your office, then a fee increase will fail! I have seen this happen countless times, usually with the Dentist having absolutely no idea how their team members respond to fee questions. Many times, this is not intentional on the part of team members. Perhaps they truly do not value the dental being provided.

I hope this helps……Please feel welcome to call me and we can discuss this in much more detail. Thanks for the reply!

Comment on TDS010 : Mastering Mobile with Al Ferretti of MakingMobi.com by Gary Takacs

Gary Takacs — Sat, 25 Feb 2012 23:37:44 +0000

Thanks Dr. Gorczyca! Mobile marketing is such an important subject because now more web searches originate from a mobile device than a computer or laptop. Al is a real authority on this subject and I was thrilled to get him on the Show!

Comment on TDS010 : Mastering Mobile with Al Ferretti of MakingMobi.com by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Sat, 25 Feb 2012 00:10:16 +0000

Absolutely fantastic show. You guys keep getting better and better!

Thank you so much.

Comment on The Most Important Tip In Setting Your Fees by Doug Hinterman

Doug Hinterman — Fri, 24 Feb 2012 14:40:22 +0000

Gary, I really like this perspective you shared. Addressing Bruce: how much did you raise your fees in a short time? Was it in the midst of this severe economic downturn (2007-present)? I am due to raise my fees, which I formerly did about 3% a year like clockwork. I haven’t raised them in a couple years due to local/world economic conditions (Michigan/rust belt economy). I make sure my fees are always just a little higher than our better ‘fee for service’ insurance company plans which THEY SAY covers to the 80th percentile in my region. So let’s guess I am in the 90th percentile. It seems that if you really offer knockout customer service and do everything you can to build relationships with ‘quality’ patients that want to get more for spending more at your office, success will be yours. If you have a disproportionate amount of patients who don’t appreciate you or are looking for the cheapest care, irreguardless of value, cleaning house a bit to make room for full fee, appreciative people may be in order. Hang in there!

Comment on Is Customer Service Dead? by Gary Takacs

Gary Takacs — Wed, 22 Feb 2012 16:31:06 +0000

Mary Beth is absolutely right on when she states that dental offices need to have at least 40 hours per week of phone coverage. It’s OK in my experience to only work 30-32 hours per week clinically, but the phones need to be covered at least 40 hours per week. Too many opportunities are lost otherwise! I strongly recommend Mary Beth’s company (www.DentalSupportSpecialties.com) as a resource to provide that coverage on your off days.

Comment on Is Customer Service Dead? by Dr. Ann Marie Gorczyca, Orthodontic Specialist

Dr. Ann Marie Gorczyca, Orthodontic Specialist — Wed, 22 Feb 2012 14:18:16 +0000

Also wonderful to have someone answering the phone during lunchtime. Here’s to the pursuit of outstanding customer service! Thanks!

Comment on Is Customer Service Dead? by Judy Poniatowski

Judy Poniatowski — Tue, 21 Feb 2012 21:53:12 +0000

Perfect Can’t wait to share with my team

Comment on The Most Important Tip In Setting Your Fees by Bruce Hagelthorn

Bruce Hagelthorn — Sat, 18 Feb 2012 15:08:29 +0000

Wow, Gary, I don’t know what to think. I used to charge like this fine artist and craftsman, but then I was encouraged to charge “what I am worth.” I set my fees at (only) the 60% level of NDAS-a fee setting service that many practice coaches and consultants use–which was significantly higher than what I had been charging. And I did this in increments over a year period. I had dozens of patients whom I had been seeing for years leave because “your fees are too high.” Gary, truly I believe that overall this worked out for a loss. The gain I received from increasing my fees was more than countered by the loss of patients. Perhaps I am an exception or an outlyer, but I thought I would comment to you on this article and my experience. If you have any thoughts or comments, I would appreciate hearing them. You may remember, I spent an hour on a phone meeting with you to decide if I would like to use your coaching services. I respect you quite a bit. Thank you.

Comment on TDS006 : Mastering Social Media Marketing: The New Frontier with Jack Hadley by dentist marketing

dentist marketing — Sat, 18 Feb 2012 07:02:55 +0000

Yes! Finally someone writes about facebook.